How long had you been preparing for it prior to the official Brexit date? What did that look like as the time went on?
We’ve been preparing since the Brexit vote. That’s generally meant us keeping on top of research and then as time went on, there were more resources, like webinars and courses, for us to attend and use.
That ramped up in September, then we started with the courses and supporting material through into December. As soon as new information was released, we researched.
We’ve been as pro-active as possible as a department to be as prepared as possible. We’ve been taking part in online courses and webinars – the Customs Institute of Export Procedure course has been a big help. We’ve also done an advanced exporting course, and researched INCOterms, so we’re really trying to keep our knowledge as up-to-date as possible.
We’re really focussing on how we ship to Europe going forward, and generally we’ll just need to make sure the way we’re doing it now will match up to how we’ve been taught.